Privacy Policy
Data protection is a matter of trust, and your privacy is very important to us. Therefore, we only use your name and other information relating to you in the manner set out in this Privacy Policy. We will collect information only when it is necessary for us to do so, and only if it is relevant to our dealings with you.
We will only keep your information for as long as required by law or as long as it is relevant for the purposes for which it was collected.
You can visit the website and browse without providing personal details. During your visit to the website, you remain anonymous, and at no time can we identify you unless you have an account on the site and log in with your username and password.
What Personal Data Do We Collect?
- We may collect various information (your name, address, email, and mobile number) to complete your registration and process your order if you wish to place an order through the website.
- We may also collect other information such as your bank account details in some cases when you choose to pay by credit card.
Why Do We Collect This Data?
- We use the information you provide to enable us to complete your registration, process your orders, and send newsletters to your registered email so you can be informed about the latest offers and discounts. You may update your details anytime by managing your account.
How Do We Protect Your Data?
- The entire online store is scanned regularly for security vulnerabilities to make your visit as safe as possible and to protect your data.
- Your personal information is stored behind secure networks and is accessible only by a limited number of people with special access rights to such systems, and they are required to keep the information confidential.
- All credit card and sensitive information you provide is encrypted through Secure Socket Layer (SSL) technology.
With respect to online payments, we may use your information to:
- Verify data downloads from our website.
- Improve the layout and/or content of our web pages and tailor them for users.
- Identify visitors on our website.
- Carry out research on our users’ demographics.
We may send you information that we think you may find useful or that you have requested from us, including information about our products and services, provided you have not objected to receiving such communications. With your consent, we may contact you via email or phone with details of other products and services. If you prefer not to receive marketing communications from us, you can unsubscribe at any time.
- We may pass your name and address to a third party (for example, a courier or distributor) in order to deliver the product to you.
- Your phone number may be used for notifications about your order status, promotions, or campaigns.
- Payments you make through the website will be processed by our appointed agent. You must ensure the information provided to us, our agent, or the website, is accurate and up to date, and notify us of any changes.
- Order details may be stored with us; however, for security reasons, they cannot be retrieved directly. You may access this information by logging into your account, where you can view the details of your completed, open, or pending orders, manage your addresses, banking details, and any newsletters you may have subscribed to.
You are responsible for maintaining the confidentiality of your personal account data and for not making it available to unauthorized third parties. We cannot be held liable for misuse of passwords unless the misuse is due to our error.